ACCESSIBILITY

The Museum welcomes everyone and aims to make each visitor's experience as enjoyable as possible. We have a range of facilities for visitors with additional needs. Please contact us for more specific information.

Getting here

There are three disabled parking spaces in the Museum car park available on a first-come, first-served basis. There is also Pay and Display parking available on Museum Road opposite the Museum building. Information about accessible parking outside the Museum can be found here.

Exterior of Museum against blue sky

Pushchairs

You are welcome to bring your pushchair into the Museum, as our wide aisles (built for Victorian ladies in crinolines!) make it easy to get around. If you require lift access, you can enter at the right-hand side (south side) of the Museum and use the lift there. Once inside, you can use the lift to access the upper gallery. Please ask if you need any help, and download a floor plan to help you locate these entrances.

Coats and bags

Please note that the Museum does not have a cloakroom to store coats or bags.

Accessible entry to the Museum

Ongoing construction work has resulted in some changes to the exterior of the Museum, but our disabled entrance is still easily reachable. When approaching the front entrance of the Museum (the big wooden doors), take a turn to the right and follow the signs for the accessible entrance. These signs will guide you through the hoarding and up a ramp, into the Museum. Once you enter the Museum, a short corridor will lead you to a lift, allowing you to access all floors of the building. 

There are three accessible toilets at the Museum, all on the lower ground floor.

Museum access guide 

More information, including photos of the accessible entrances and lifts, is available in our access guide:

View the Museum Access Guide

Audio description

An audio-description introducing the museum is available here:

Listen to the Museum audio description

Touch Tours for the blind

For information about our programme of Touch Tours for blind and partially sighted visitors, please telephone 01865 282 456, or email outreach@oum.ox.ac.uk.

Assistance dogs and assistance dogs in training

The Museum is pleased to welcome all assistance dogs and assistance dogs in training that are registered with Assistance Dogs UK. Details of member organisations of Assistance Dogs UK can be found here

If an assistance dog in training is misbehaving or does not seem ready for the Museum environment, staff may ask trainers to return at a later date. The Museum can be a very busy place with large animals on display, but staff are able to recommend a quiet time of day to train assistance dogs so that they can become accustomed to this type of environment.

For further information or advice on visiting, please email foh@oum.ox.ac.uk or telephone 01865 272 950.

Visiting with children on the autism spectrum

Oxford University Museum of Natural History is proud of its family-friendly status, but recognises that visiting with children on the autistic spectrum can still be challenging. We hope that this visual guide, which shows recent changes to the Museum because of COVID 19, will help prepare you for your visit. Please download the Visual Guide PDF and open with Adobe PDF reader or Acrobat for best results:

Download the Visual Guide

Hidden Disability Lanyards

The Museum is pleased to offer Sunflower Lanyards for any visitors who have a hidden disability such as autism, chronic pain, dementia, anxiety, a visual or hearing impairment. These discreet lanyards signify to staff that the individual(s) might need additional support, guidance, or more time around the Museum. These Sunflower Lanyards can be borrowed from the entrance Welcome Desk then returned upon leaving the Museum.

Hearing impairments

The Lecture Theatre on the first floor and the Welcome Desk at the main entrance are fitted with hearing loops. 

Digital Accessibility

For digital accessibility, please visit:

Mosaic Platform Accessibility

Website Accessibility Statement

Looking for a quieter visit?

The Museum is at its busiest during the weekends and school holidays. During these periods, noise levels can be high and crowds can form. If you would like to visit the Museum when it is less busy, we would recommend Tuesdays, Thursdays, and Fridays from 10:00 to 11:00 or 15:00 to 17:00. You can also find a list of access events, such as our autism-friendly openings, in the grid below.

Mobility

Chairs with backs and armrests can be found throughout the Museum's galleries. Please ask at the front desk if you need help finding these. The Museum galleries include interactive displays which are accessible to wheelchair users.

There is lift access to all areas of the Museums. Use is prioritised for people with mobility issues and we ask that people who do not need a lift please use the stairs when possible.